Privacy

Effective Date: April 2025

At Premium Collision Center and Smart Collision Center, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, vehicle make/model/year, insurance provider (if applicable), and any other information you voluntarily provide through our contact forms, booking tools, or email communication.
• Technical Information: IP address, browser type, operating system, pages visited, and other usage data collected through cookies and analytics tools.
• Location Data: If you enable location services, we may use your device’s location to offer location-specific services.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Schedule appointments and provide status updates
• Communicate about your vehicle’s repairs or service
• Improve our website, services, and customer experience
• Comply with legal or insurance-related obligations

3. How We Share Your Information

We do not sell your personal information. We may share it only in the following circumstances:

• With third-party service providers (e.g., insurance companies, parts suppliers, or IT providers) solely to complete your service or transaction
• When required by law, subpoena, or other legal process
• With your consent, if you’ve agreed to marketing communications or referrals

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and gather usage statistics. You can control or disable cookies through your browser settings, though some website features may be affected.

5. Data Security

We implement appropriate security measures—physical, technical, and administrative—to protect your data from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, so we encourage you to avoid sending sensitive data through unsecured channels.

6. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you
• Correct or update inaccurate information
• Ask us to delete your data, unless it is required for legal or contractual purposes
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📧 info@premiumcollisiongroup.com
📞 +52 442 220 6900

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Continued use of our site after updates constitutes your agreement to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Premium Collision Center / Smart Collision Center

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